OVS

Is there a catalogue of OVS products?

It would be impossible for OVS to publish a catalogue with all products, given the frequent renewal of the collections in store.

Do all OVS stores sell the same items?

Based on the characteristics of every store, sometimes the offer varies slightly form a store to another. In addition, some smaller OVS stores may not have a whole line of products. For info on OVS stores, please go to the Store Locator.

Is it possible to return underwear items?

In order to guarantee its customers high standards of reliability and cleanliness, women, men and kids underwear items cannot be returned.

What issues are dealt with by the online customer service? When is the customer service available?

The online customer service can be contacted here [link to: http://en.oviesse.com/customer-service] or by sending an email to servizioclienti@oviesse.it. They can deal with any issue or information request relating to OVS . In order to ensure the efficiency of the service and short-time replies, OVS invites its customers to write as much in advance as possible. The online customer service answers your messages Mondays to Fridays during office hours with the exclusion of holidays.

Is there a OVS loyalty card?

Mycard OVS, is a OVS loyalty card granting its holders extraordinary advantages and saving opportunities. Mycard OVS is currently available only in a limited number of stores in Italy. You can apply for Mycard OVS and use it only in participating stores. For more information, please see Mycard.MycardOVS.

How can I apply for a job in OVS stores?

Just bring your CV to the store manager in the OVS store of your interest or send it through the online career site.

How could I open a franchising OVS store?

For info on OVS franchising opportunities, please see Franchising.

Do I find plus-size clothing in OVS stores?

In OVS women collection there is a selection of plus-size items in fashion colours and designs.

Is there a line of maternity clothing in OVS woman collection?

OVS has a maternity collection which might not be present in some stores. To check the stores where the maternity collection is available, please see the store locator.

Can I change purchased items in any OVS store?

The purchased items can be changed in any OVS stores, with the original receipt within a month from the purchase date.

Are there Gift Cards in OVS ?

Yes, you can purchase OVS Giftcards in the values of 25, 50 or 100 Euro to be used within 6 months in participating stores. For more information, please see Giftcard.

FAQ